Refund policy

To be eligible for a return, please make sure to read the following points:

1. All return items must be in NEW/ORIGINAL and resalable with all tags and original package attached.

2. Please make sure all return items are well packaged, so as not to be damaged in the post.

3. We currently don't cover shipping costs. All return shipping fees are your responsibility.

4. Return packages are the customers' responsibility until they are received by us. We strongly recommend that you use a registered and traceable service or purchase shipping insurance when returning your item(s). This way you'll know that it's been delivered to us safe and sound.

5. Upon dispute, Regional Craft Lab reserves the right to make the final decision on all return cases.